How can we help?
A little guidance for the things you do every day.
Start a new application from the parking permit page. Your existing permit stays valid until its expiry date.
Parking permitsWe usually respond within two working days. For urgent service issues, call 01624 555 010.
Contact the permit team before paying. Quote your application reference so we can find your details.
Choose English or Français at the top of any page. Your choice applies across the website and is saved on this device. Arabic is available for the city welcome guide.
Your account shows completed payments. You can also contact us for a copy of your receipt.
Find a neighbourhood hub
Our teams can help you use city services in person.
Opening hours and locations